Customer Service

Russell J. White

Russell J. White, CSP, president of Russell J. White International Inc. and better known as The BIG Guy, is an author, trainer, international speaker and business expert on leadership and service. With 25 years of experience as a Fortune 500 manager and consultant, The BIG Guy has been named Business Person of the Year for his professional achievements.
 

He is the author of Debunking the Designated Decoy: Get to the truth in your organization! and Little White Truths: Lessons for Leadership and was featured in Conversations on Success. His articles appear in national trade magazines and regional business newspapers, including Credit Union Management, The Business Journal, Today’s Lighting Distributor, and Electrical Wholesaling.
 

The National Speakers Association has given him its highest earned designation of Certified Speaking Professional. Fewer than 500 of the world’s professional speakers have earned this distinction.

 

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Rodger B. Price
Rodger B. Price, Head Shaman of Primal Marketing, addresses associations of business owners and entrepreneurs who desire a powerful yet simple strategy to attract great customers and compel long-term loyalty. Using the secrets of Primal Marketing®, Rodger doubled his company's sales and increased profits by 500%. 

A successful business owner for more than twenty years, Rodger has learned his experiences in the trenches.  He understands the needs and challenges of today's business owners because he has lived them.  In his interactive, high content programs, Rodger shares tools and techniques that businesses can apply today.  Participants leave motivated, energized and ready to blow their profits through the roof.

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Barbara Sanfilippo
For electric energy, solid content and customization, Barbara Sanfilippo is the speaker for you.  She consistently earns top scores for delivering idea-packed, entertaining and interactive programs.  Topic areas include: personal life skills/balance, high performance selling, customer service and staff engagement.  Dream Big! What’s the Best That Can Happen? is her latest book and popular keynote. Barbara is one of 85 speakers worldwide to receive both the Certified Speaking Professional designation (CSP) and the Speaker Hall of Fame Award. 
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Patricia Fripp

Patricia Fripp , CSP, CPAE is an award-winning speaker, in-demand executive speech, and sales presentation skills trainer. Executives and sales teams undergo nothing less than a transformation in their presentations from both a content and delivery standpoint. Kiplinger's Personal Finance says, "Patricia Fripp's speaking school is the sixth best investment in you."

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Steve Cohn

Steve Cohn, CSP helps people and companies Make Business Personal Again™ by showing them how to treat people as people first, not as account numbers, customers, human resources, demographics or “dollar signs.” Learn how to make every business relationship – internal or external – a caring, personal one that creates happy, loyal customers and employees.

 

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